Delivery Policy:
Our main goal is to deliver the ordered product to you at the right time. Product ordered from Regular-Shop Category-Wise will be delivered within the time frame specified below.
Camping Product Refund Policy: In any case, if the customer requests a refund, the customer will be given a refund of 20% of the amount paid.
Mobile & Gadgets: Delivery will be completed within 1 working day after ordering. Delivery will be completed within 3 working days through courier service in other districts except for Bogura Municipality. (In this case the customer has to bear the courier charge)
Home-Appliance: Delivery will be completed within 3 working days after ordering.
Bike & Car: Delivery will be completed within 3 working days of ordering the product.
Note: Cash on Delivery (COD)is applicable only in Bogura Municipality. Payment on Delivery (POD)is applicable outside Bogura Municipality.
Refund policy:
- The ordered product will be refunded to the customer at the corporate price of the product due to any stock out / stock related problem in the market. Refunds will be provided within the delivery period of the self-offer.
- If the customer cancels the paid order for any reason, only the paid money will be refunded to the customer within 14 working days of cancellation. In that case e-mail info@boguraeshop.com or call-01321524452.stating the reason for cancellation of the order along with the transaction ID.
BoguraEshop.com opens the doorway for everybody to shop over the Internet. Our dedicated BoguraEshop quality assurance team works round the clock personally to make sure the right packages reach on time. Our services are at your doorsteps with affordable delivery charges. We process all deliveries through reputed courier services as well as our in-house delivery team. We deliver products all over Bangladesh. If there is any modification in the delivery charge for a particular item, it is mentioned in product details.
Order confirmation and delivery completion are subject to product availability. Delivery time may differ from one item to another.
Delivery Timeline
Delivery might take longer than the usual timeframe/line to be followed by BoguraEshop. The delivery timeframe is only subject to estimation and please consider and calculate the announced timeframe as working days. It might vary depending upon the circumstances. Delivery might be delayed due to force majeure events which include, but not limited to, political unrest, political event, national/public holidays/official holiday(s), pandemics, etc. also for the supplier delay for mass number of orders and for logistic partners courier services.
Order after 5:PM will be considered as an order of the next working days. Our working days exclude government holidays/public holidays.
Replacement Guarantee
We provide a great customer experience each time you shop with your BoguraEshop. If you are not satisfied with your purchase, we ensure ‘Replacement Guarantee’. We will replace your purchased product if the product has any defect from its manufacturer or if the product is not the same one you ordered. Please check your products in front of riders or courier service agents to avail of replacement service.
All you need to do is give us a call or drop an email at info@boguraeshop.com within a period of 24 hours from the date of delivery. However, please return the product with the tags intact and in their original packaging, in an unwashed and undamaged condition. Replacement for products is subject to inspection and checking by BoguraEshop team. Replacement cannot be possible if the product is burnt, damaged by a short circuit, broken by the customer, or damaged while using by the customer.
We give the option of taking back the product from your doorstep at Bogura. If reverse pickup is not possible from your doorstep, you can send it by courier to our office address (Chondon Baisha Road, Shabgram, Bogura Sadar, Bogura-5800). Damages due to neglect, improper usage or application will not be covered under our ‘Replacement Guarantee’.
